Beth McNulty, Assistant Vice President-Compliance Officer
Equifax announced on Thursday, September 7, 2017 that approximately 143 million U.S Consumers had their private information accessed between mid-May and July 2017. Equifax is one of the three largest American consumer credit reporting agencies in the United States. Equifax also provides identity theft protection.
State Bank of Cross Plains wants to share some steps you may want to take. The information below was provided by Wisconsin Bankers Association.
Not sure if your information has been compromised?
- Visit www.equifaxsecurity2017.com, an online service Equifax has set up, to check if your information has been compromised.
- Check all of your accounts via online services provided by your bank or credit card provider. If you don’t have access to or haven’t set up an online account, you can call the company directly for assistance in reviewing your accounts. Consumers should be looking for any discrepancies in their purchasing habits. Be sure to do this over the next few months! Just because the bad guys have your information now, it doesn’t mean they will use it immediately.
- Monitor your accounts closely and frequently. Balance your checkbook monthly and match credit card statements with receipts. By viewing accounts online and checking throughout the month, you’ll be able to identify possible problems sooner.
- Review your credit report every three or four months. You are entitled to one free credit report from each of the three major credit bureaus per year. Request a single report from one of the bureaus every three or four months. By staggering these requests, you will be able to monitor your credit throughout the year.
You know your information has been compromised:
- Contact the security departments of your creditors or bank to close the compromised account(s). Explain that you are a victim of identity theft and this particular card or account has been compromised. Ask them to provide documentation that the account has been closed. You should also follow up with a letter to the agency documenting your request.
- Contact the three major credit bureaus (Experian, Trans Union and Equifax)via phone immediately to request a fraud alert be placed on your file. Once again, explain that you are a victim of identity theft and ask that they grant no new credit without your approval. Again, follow up with a letter to the agency documenting your request.
- File a report with your local police department and request a copy of the report. This is good documentation to have on hand to prove your identity has been stolen as you begin the process of restoring your credit and good name.
- Document all of your actions and keep copies of everything.
Contact information for the three major credit bureaus.
Order credit report: 888-397-3742
Report fraud: 888-397-3742
Order credit report: 800-888-4213
Report fraud: 800-680-7289
Order credit report: 800-685-1111
Report fraud: 800-525-6285